Alpha Edge LTD claims that the company is authorized and regulated by the Australian Securities Authority and has its office in London, UK. However, the site’s “Terms of Use” states that Hamilton Group LLC, which is located in the jurisdiction of St. Vincent and the Grenadines, enters into an agreement with the customer. Meanwhile, the arbitration of disputes between the user and the broker is held in Singapore. In addition, the project does not have a license, and there is no information on the website about the date of its creation. As for the domain, it was only registered in July 2023. Finally, the broker applies Regulations that are fully compliant with the EU Regulation, while it refuses to provide services to residents of countries such as Bulgaria, France, Israel, and the USA.
Is it worth trading here? How safe is it to open an account on this platform? We will find out what the company is and tell you about the services of this broker, as well as draw conclusions about its reliability.
Trading Conditions
Alpha Edge LTD offers its clients the opportunity to trade hundreds of financial instruments with ultra-low spreads using its own platform. A mobile version of the terminal is also available to traders. You need to enter your personal data when registering an account and go through the KYC procedure when depositing.
You can choose your preferred account from 4 options. The set of services increases at each level of tariff plans, which are sorted according to the minimum deposit amount:
- Silver from $10,000 – daily market review, margin credit up to 35%, personal portfolio manager, 24/7 account monitoring by leading analysts, monthly meeting with accountant.
- Gold from $50,000 – margin credit up to 50%, weekly 1-on-1 meetings with market analyst and live trading webinar, a year-end summary with tax specialist.
- Platinum from $100,000 – daily market signals, margin credit up to %75, daily 1-on-1 meetings with a leading analyst, invitations to VIP events, VIP consultant.
- PRO from $250,000 – unlimited access to brokers, margin credit up to 100%, daily 1-on-1 trading webinar with top analyst, super tight spreads, higher payouts.
Alpha Edge LTD reports that all client funds are kept in leading banks in separate accounts, but this is not confirmed by documentation. For withdrawals, the company charges you a commission, the amount of which depends on the payment method used. The minimum profit withdrawal request is $500. When withdrawing funds, the company may require additional documents from the client.
You cannot open multiple profiles at a time, otherwise all your accounts will be blocked. In addition, the broker is not responsible in case of any loss of money by the client or inconveniences that may arise due to site operation problems.
Traders can participate in promotions and contests, or use bonuses on the Alpha Edge LTD website. Special offers have restrictions, for example, you will not be able to withdraw your funds unless you make a trading volume of 30 times the bonus amount. There are UK and Australian phone numbers for technical support on the website.
I have reported this company and my initial deposit transaction to my financial institution as a scam. Avoid Alpha Edge and it's rude staff like the plague.
I withdrew all my money but now can't log into the platform anymore even though they say there is still some profit there.
I don't care. I received a phone call last night and when I told Tom I wasn't the slighest bit interested he became very abusive talking over the top of me. I said excuse me, I'm the customer and he said and quote
"shut the fuck up
shut the fuck up
shut the fuck up" unquote.
WTF!?!????????
I said a few things before I hung up the phone in his ear.
Immediately I get another call on another number and have blocked that too.
these are the two numbers;
(02 8766 4978 and 02 8766 4979)
I did forward and email to a Daniel Goldman if that is his real name and told him what had happened and that his company was to cease all contact with me and erase all data they have about me.
If it was possible to give a negative rating....minus 10
n