The cryptocurrency exchange platform is owned and operated by UAB Green Cliff INC. The company is registered in Vilnius, Lithuania. However, there is no date of Bintense registration. Also, there is no information about the financial regulator and no economic activity license. All we know is that a person from the USA registered the domain in February 2022. No more information about the domain owner is disclosed.
Investment Conditions
On the Bintense website, you can only buy or sell Bitcoin and Ethereum. The firm does not provide wallets. You can link your existing e-wallet to your Bintense account.
With every purchase, you have to go through a full KYC check. The cryptocurrency is sent to your wallet only after the transaction is approved by the Bintense manager. Private customer verification takes place in 6 steps and includes:
- Identity verification via “selfies”
- Video confirmation call
- Signed form of the source of origin of funds with supporting documentation (proof of SoF)
For corporate clients, the verification procedure is even more thorough with every transaction. This number of documents is not even required by banks in the case of a transaction. For example, the 10th item on the list of documents is the company’s utility payments. Usually, the money is transferred to the customer within five days after a full KYC check is completed.
Customer service is available via online chat: Monday to Friday from 10:00 to 2:00, Saturday and Sunday from 10:00 to 18:00 (UTC/GMT +2:00).
FAQ
Would investing in Bintense offer the best returns?
An opaque project does not inspire confidence in us. Loss of funds by an investor is very likely, and you are unlikely to make a profit on an unknown platform.
Does Bintense carry out withdrawals?
It is not clear how withdrawals are made on the website; there is almost no information about it. Only the process of checking clients is described in detail. Share your experiences in the comments.
May I be scammed on bintense.io?
A very bad website with a strange design, and no license. There is therefore a high risk of fraud by the owners of the service.
What's the best way to share my experience with Bintense?
Fill out the form and we'll make sure your voice is heard.
How can I tell if Bintense is a fraudulent company?
Do your own research and never believe those who promise you easy money.
wurde die Auszahlung bis heute 6 Tage nicht getätigt. Man wollte mich zurückrufen, aber darauf warte ich nun schon eine halbe Stunde! Zurückrufen geht nicht!
Habe hohe Zweifel, ob ich meinen Einsatz samt Gewinn zurückgekomme!
Wir verstehen Ihren Ärger über die Verzögerung Ihrer Auszahlung und entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten. Wir nehmen solche Angelegenheiten sehr ernst.
Verzögerungen können manchmal aufgrund zusätzlicher Verifizierungsanforderungen oder Bankprozesse auftreten. Wir sind jedoch bestrebt, diese schnellstmöglich für Sie zu lösen. Könnten Sie uns bitte Ihre Kontodaten per support @bintense. io mitteilen, damit wir uns umgehend darum kümmern können?
Wir bedauern außerdem, dass Sie nicht wie erwartet zurückgerufen wurden. Unser Team bemüht sich um eine schnelle Antwort und wird so schnell wie möglich ein Folgegespräch vereinbaren.
Vielen Dank für Ihre Geduld – wir schätzen Ihre Mitarbeit bei der Lösung dieser Angelegenheit.
Mit freundlichen Grüßen
Bintense Support Team
Thank you for sharing your concerns.
We take security and compliance very seriously and are committed to maintaining the highest standards to protect our clients. We’d like to clarify that our platform is not designed for investing or trading but solely for exchanging.
If you have specific concerns or feedback, we would appreciate the opportunity to address them directly. Please feel free to reach out to our support team at support@ bintense. io, and we’d be happy to discuss any issues further.
Best regards,
Bintense Support Team
We appreciate your feedback and take such concerns seriously. However, we would like to clarify that we do not collaborate with any third-party entities, including TDR500. Our platform operates solely as a cryptocurrency exchange, and we are not affiliated with any brokers or investment firms.
If you have any transaction-related inquiries, we encourage you to reach out to our support team directly so we can review the matter further. Ensuring a safe and transparent trading environment for our users remains our top priority.
Best regards,
Bintense Support Team
Thank you for sharing your thoughts. We would like to clarify that our platform operates solely as a cryptocurrency exchange and does not offer trading or investment services. Our primary focus is to facilitate secure and compliant crypto transactions.
Regarding your concerns about verification, we follow strict KYC and AML procedures to ensure a secure and legally compliant environment for all users. As for licensing, we are legally registered and operate in accordance with applicable regulations.
If you require further details, feel free to reach out to our support team. We’re happy to assist you.
Best regards,
Bintense Support Team
Thank you for sharing your thoughts.
Please note that Bintense is not intended for trading or investing — it is a cryptocurrency exchange platform designed specifically for secure and straightforward currency conversion.
If anything about the process seems unclear, our support team is always available to guide you through how the exchange works.
Best regards,
Bintense Support Team
Thank you for sharing your feedback.
We're sorry to hear that your experience did not meet your expectations. At Bintense, we take compliance and security very seriously, which is why certain checks are required—especially when dealing with regulated fiat transactions. While this may add steps to the process, it ensures the safety of all parties involved.
As for exchange rates, they are always visible during the transaction process and reflect current market conditions. If anything was unclear or if you encountered difficulties, we’d be happy to look into it and assist you directly. Please feel free to reach out to our support team so we can help clarify and improve your experience.
Best regards,
Bintense Support Team
Thank you for your feedback.
Bintense is focused on providing a secure and straightforward service for clients interested in spot market transactions. Our platform is designed with simplicity in mind, catering primarily to users who want a safe and transparent way to exchange cryptocurrencies without the complexity of derivatives or margin trading.
Regarding licensing, we operate in full accordance with applicable regulations and adhere to strict compliance and security standards. We understand that our platform may not suit every trader’s preferences, and we appreciate you taking the time to share your opinion. Should you have any questions or wish to learn more about our services, our support team is always available to assist.
Best regards,
Bintense Support Team
Thank you for your kind words and for highlighting what you appreciate about Bintense.
We're glad to hear that you value our focus on security, regulatory compliance, and transparency. Providing a reliable and user-friendly experience is at the core of what we do, and it's great to know that the intuitive account setup and clear information on our website stood out to you.
If you ever need assistance or have questions, our team is always here to help!
Best regards,
Bintense Support Team