The cryptocurrency exchange platform is owned and operated by UAB Green Cliff INC. The company is registered in Vilnius, Lithuania. However, there is no date of Bintense registration. Also, there is no information about the financial regulator and no economic activity license. All we know is that a person from the USA registered the domain in February 2022. No more information about the domain owner is disclosed.
On the Bintense website, you can only buy or sell Bitcoin and Ethereum. The firm does not provide wallets. You can link your existing e-wallet to your Bintense account.
The exchange rate is determined after you transfer the payment and your order is processed. Bintense is guided by the current exchange rate of the cryptocurrency exchange kraken.com.
With every purchase, you have to go through a full KYC check. The cryptocurrency is sent to your wallet only after the transaction is approved by the Bintense manager. Private customer verification takes place in 6 steps and includes:
- Identity verification via “selfies”
- Video confirmation call
- Signed form of the source of origin of funds with supporting documentation (proof of SoF)
For corporate clients, the verification procedure is even more thorough with every transaction. This number of documents is not even required by banks in the case of a transaction. For example, the 10th item on the list of documents is the company’s utility payments. Usually, the money is transferred to the customer within five days after a full KYC check is completed.
Customer service is available via online chat: Monday to Friday from 10:00 to 2:00, Saturday and Sunday from 10:00 to 18:00 (UTC/GMT +2:00).