The platform is owned by MoneyFlow OÜ and operated from Estonia. The company is headquartered in Tallinn. The Estonian crypto-exchange is licensed by the local financial regulator (FVT000047), according to the website administration. The helpdesk is available via online chat from Monday to Friday from 10:00 to 2:00, and on Saturday and Sunday from 10:00 to 18:00 (UTC/GMT +2:00). Bitnomics is presenting itself as an Estonian financial market brand.
The platform is designed for exchanging cryptocurrencies and fiat currency between individuals or companies. Bitnomics requires as much verification as possible, including KYC on every purchase and customer passing KYT procedures. The service performs transactions at the market exchange rate, which is determined by the kraken.com cryptocurrency exchange.
The rate of commission charged by the website for each transaction is determined after Bitnomics receives the money and processes the order for exchanging the cryptocurrency.
The company calls its website a crypto-exchange, which only supports Bitcoin and Ethereum. The customer cannot conduct any trading on their own. Bitnomics executes digital money exchange requests within 5 days. The set time is counted from the date you have completed a full KYC check after sending the transaction order
Tech support promises to provide personalized help for people without experience exchanging cryptocurrencies. Bitnomics offers educational articles on its blog.