The site is operated by a company that is registered in the Seychelles. The administration claims to have US and Canadian regulatory licenses, but this is not documented. There is a feedback form to contact BTCEX technical support, while a phone number is not indicated. The list of documents includes the user agreement, KYC policy, and risk disclosure statement.
The BTCEX platform is designed to buy and sell digital assets. The founders offer clients to make money on spot trading, with only USDT available for transactions. The site’s dashboard consists of six sections for client work:
- Perpetual contracts
- Buying cryptocurrency
- Token trading
- Copy trades
- Airdrops for users
- Promotions and contests
In two tabs you will find market analytics and charts. Information on crypto-trading tools that are hardly used by the platform is indicated.
The founders inform customers that they can change the fees without prior notice.
The exchange declares no protection for its clients’ accounts. BTCEX disclaims any responsibility in the event that your money suddenly disappears from your account.